Terms of Service

Welcome to Dent Pilot. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Service Description

Dent Pilot provides AI automation and related services for dental clinics and business owners, including appointment booking, patient followup, onboarding, and workflow management.

2. User Obligations

You agree to use our services responsibly and not for unnecessary or abusive purposes. All AI-powered services require credits and significant computing resources; please conserve usage to minimize environmental impact. You are responsible for providing accurate information. If inaccurate information leads to errors in patient communication or workflow, you accept responsibility for those outcomes.

3. Payment & Refunds

All services require payment of a setup fee and/or monthly retainer. You may request a refund within 7 days of payment for either the setup fee or monthly retainer. After 7 days, all payments are non-refundable. You may cancel the service at any time.

4. Integrations

Our services may integrate with third-party platforms including ElevenLabs, n8n, Google Sheets, WhatsApp, Gmail, OpenAI, and Google Gemini. By using these integrations, you agree to their respective terms and privacy policies.

5. Limitation of Liability

Dent Pilot is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We do not guarantee uninterrupted or error-free service. While we follow HIPAA compliance and take reasonable security measures, we cannot guarantee absolute protection against cyber attacks.

6. Dispute Resolution

In the event of a dispute, you agree to work in good faith with our support team to resolve the issue, with reference to the initial agreement document. We always prioritize our clients and strive for fair solutions.

7. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be posted on this page.

8. Contact Information

Last updated: 7/24/2025